Croatia Air companies will bring unique features so you can people with reduced versatility, i.age. a passenger whose physical, medical otherwise intellectual standing demands individual interest and you may/otherwise guidance that is generally not given to other people, according to the Controls (EC) Zero of the Parliament as well as the brand new Council regarding rights regarding disabled persons and you will people with just minimal mobility when travel of the air.
If you would like guidance using your traveling it is critical to generate a request unique service well in advance, ideally 72 period, rather than after than just day in advance of departure.
- Whenever booking by phone or in our very own ticketing organizations, delight give the agents which type of assistance you require.
- When scheduling for the Croatia Airlines web site, please posting their consult so you can
In the event you didn’t wanted this specific service from the reservation you can still alert our very own Contact Cardiovascular system in the or +385 1 66 76 555.
People with minimal freedom
If you prefer me to bring a beneficial wheelchair for the travelling, please let us know this new extent to which your freedom are quicker. This particular service is free and available for forever handicapped people, earlier people, passengers with simple a fracture (hands, foot).
If you’re traveling with your own wheelchair, delight alert us of their dimensions and weight, people bells and whistles (e.grams. foldable/non-foldable, sport/electric) in addition to kind of power supply (if the power supply-powered). If for example the wheelchair was battery-driven, it needs to be properly connected to the wheelchair and you will safe out of short live escort reviews Salt Lake City UT circuit by the insulating the latest terminals (elizabeth.g. because of the taping more exposed terminals otherwise getting plastic hats). As well, “wet” electric batteries need to be disconnected and you can secure.
Guests that have dysfunctional reading or sight
A help services getting hearing impaired and you may blind or partially sighted passengers is provided free of charge. Delight notify united states of your disability and whether you’re adopted because of the helpful tips dog at duration of booking therefore we can also be give the appropriate information to the crushed teams and you may cabin team.. That you don’t want a beneficial healthcare provider’s certificate.
Individuals who need scientific approval
- suffering from serious medical conditions, (age.g. current center infarct, stroke)
- with major cracks with arms and/or legs from inside the casts or splints
- with previous functions
- in the 1st few weeks just after a serious problem features featured
- are directed on board into the a sleeping updates (stretcher guests)
- who need even more outdoors and other scientific devices on-board
- take a trip in order to read hospital treatment
Delight submit (or facsimile) the design so you’re able to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, facsimile. +385 1 6310 825, e-mail: -profozic.hr) getting approval and verification. Filled during the and you will affirmed, the proper execution must be registered when selecting the new violation and another copy is linked to the passenger solution whilst must getting registered once more during the sign in.
Travelers who need getting then followed
Private escorts should be about 18 yrs old, acquainted with brand new escorted passenger’s health condition, truly capable assist the passenger if there is emergency getting otherwise and you can emergency evacuation, able to match the new escorted traveler both to and from the toilet in order to assist your use it and ready to assist the escorted passenger at any problem all by himself. Medical escorts was person that has gone through enough medical education, dependent of version of individuals needing guidelines in the flight.
People off a valid FREMEC
“FREMEC” is actually a regular traveler’s scientific cards. Brand new proprietor out-of a legitimate FRAMEC was a non-MEDA instance and requires no medical approval or companion getting travel. It’s utilized for passenger having permanent or persistent faster versatility. It scientific cards can be issued by certain carriers. Croatia Airlines doesn’t topic an effective FREMEC, however, an excellent FREMEC cards is acceptable on Croatia Airlines flights.
Clean air agreeable
Simply company bottle can be utilized up to speed and you will guests, request needs to produced in the passenger’s reservation zero later on than 72 days till the trip. This specific service are billed sixty € for each and every airline.
Passenger needs to be trained to deal with the outdoors bottles and he/this lady has in order to signal “Statement into the Transport of Patient Looking for Scientific Oxygenation Within the Flight”. And, the shape “Incapacitated traveler pointers form” should be done by passenger’s physician and you will taken to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 1 6310 824, facsimile. +385 step one 6310 825, e-mail: -profozic.hr?) for approval and confirmation.
Mobile phone Oxygen Concentrator
The utilization of mobile oxygen concentrators (POC) was enjoy and requirements a medical and technology approval away from Croatia Air companies. A family doctor must be sure your scientific must use this equipment up to speed. The newest POC devices must be FAA acknowledged. Getting most recent pointers please look at here.
The fresh traveler should complete the POC and you can INCAD forms. The latest done models must be sent to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 1 6310 824, facsimile. +385 1 6310 825, e-mail: -profozic.hr?) for recognition and you will verification.
Exception: For the code-display aircraft that have United Airlines in order to/from Us the only demands is to provides a healthcare Verification Report finalized because of the passenger’s physician.
Service animals
Coached services dogs (enjoying eye animals, hearing aid trained animals, specially taught animals to aid anyone with handicap, save yourself animals and appear animals):
Helpful information canine that is included with deaf, blind or passenger that have paraplegia, is acknowledged cost-free. It’s pounds and you may dimensions are not limited. Your dog needs to be safely harnessed, although not muzzled or caged. It will not reside a chair, and it is not allowed to go inside the cabin.